Contact SoleoBrass | Retail, Custom & Wholesale Enquiries
Contact SoleoBrass
Need help selecting a handmade brass faucet, shower system, sink, drain, or bathroom accessory? The SoleoBrass team is available to assist with product details, measurements, finishes, orders, shipping, and custom requirements.
We support individual retail customers, interior designers, architects, contractors, retailers, wholesalers, hotels, restaurants, and other trade professionals worldwide.
Customer Care
For product questions, existing orders, returns, shipping, or warranty assistance:
Email: contact@soleobrass.com
WhatsApp: +212 690 803 861
When contacting us about an existing order, please include your order number.
Chat With Us on WhatsApp
For quick product questions, measurements, finish options, or wholesale enquiries, contact SoleoBrass directly on WhatsApp.
WhatsApp: +212 690 803 861
Chat with SoleoBrass on WhatsApp
Please do not send complete payment-card details or passwords through WhatsApp or email.
Product Enquiries
Before placing an order, you can contact us for help with:
- Product measurements
- Spout height and reach
- Faucet-hole spacing
- Plumbing connections
- Finish options
- Brass and copper care
- Product availability
- Estimated production time
- International delivery
- Installation information
Please send the product link or a clear screenshot so we can identify the exact item.
Custom Brass Fixtures
Selected SoleoBrass fixtures can be customized depending on the product and project requirements.
Customization may include:
- Custom dimensions
- Alternative spout height or reach
- Special finishes
- Modified plumbing connections
- Different handle designs
- Custom product configurations
- Larger quantities for professional projects
Send us the product link, required measurements, preferred finish, quantity, and delivery country.
We will review your request and confirm feasibility, estimated production time, and pricing.
Wholesale and Trade Enquiries
SoleoBrass supplies handmade Moroccan brass and copper fixtures to trade customers worldwide.
We welcome enquiries from:
- Wholesalers
- Retailers
- Interior designers
- Architects
- Contractors
- Property developers
- Hotels and riads
- Restaurants
- Hospitality projects
To receive a wholesale or project quotation, provide:
- Your full name
- Company name
- Business type
- Company website or social-media page, if available
- Products required
- Estimated quantities
- Preferred finishes
- Delivery country and postal code
- Expected order date
Send your request to contact@soleobrass.com or contact us through WhatsApp.
Order Support
For assistance with an existing order, include:
- Your full name
- Order number
- Email address used at checkout
- A clear description of your request
- Relevant photographs or videos, if applicable
For damaged deliveries, keep the product and all original packaging while we review the issue.
Returns and Warranty Claims
Before returning any product, contact SoleoBrass for authorization and return instructions.
For a return or warranty request, provide:
- Order number
- Description of the issue
- Clear photographs
- A short video where helpful
- Photographs of the packaging for shipping-damage claims
Please review our Returns & Refunds and Warranty policies for complete eligibility requirements.
Business Information
NUVIOEDGE LTD, trading as SoleoBrass
Website: www.soleobrass.com
Email: contact@soleobrass.com
WhatsApp: +212 690 803 861
Registered address: 7 Coronation Road, Dephna House, London NW10 7PQ, United Kingdom
Our products are handcrafted in Morocco and supplied to retail and wholesale customers internationally.